Fresho Foods Shipping Policy

Thank you for choosing Fresho Foods. We are committed to delivering your order safely, quickly, and efficiently. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you will receive a confirmation message with your shipment details (where applicable).

Shipping Time

• Standard Delivery: 2–5 business days (depending on your location).

• Delivery times may vary during public holidays, promotional campaigns, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and order size.

• From time to time, Fresho Foods may offer Free Shipping on selected orders or promotional campaigns.

Delivery

• Please ensure that the shipping address and contact information provided at checkout are accurate.

• Fresho Foods is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

• If no one is available to receive the order, the courier may attempt re-delivery according to their policies.

Order Tracking

Once your order has been shipped, you may receive tracking information (where available) so you can monitor the status of your delivery.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or if you receive the wrong product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will review the issue and arrange a replacement or refund where applicable.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Remote delivery locations

• Other circumstances beyond our control

We appreciate your patience in such situations.

International Shipping

Currently, Fresho Foods ships within Pakistan only. If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.

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Fresho Foods reserves the right to update or modify this Shipping Policy at any time without prior notice.