Terms of Service
Effective Date: August 12, 2026
These Terms govern your use of the Fresho Foods website and any purchase you make from us. By placing an order or using our site, you agree to these Terms.
Agreement to Terms
By accessing our website or placing an order with Fresho Foods, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to place an order. By ordering, you confirm the information you provide is accurate and complete.
Products & Descriptions
- We strive to display accurate descriptions, images, and packaging of our canned and processed food products.
- Minor variations in packaging, color, or weight may occur due to batch production.
- Product availability is subject to stock and may change without prior notice.
Pricing & Payment
- All prices are listed in PKR and are subject to change without notice.
- Wholesale and bulk pricing is available on request for eligible businesses.
- Payment must be completed through an approved method before order dispatch.
Orders & Acceptance
- Placing an order is an offer to purchase β it is not confirmed until we accept and process it.
- Fresho Foods reserves the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.
- Order processing and shipping timelines are outlined in our Shipping Policy.
Wholesale & B2B Orders
- Bulk and wholesale orders may be subject to separate agreements, minimum order quantities, and custom payment terms.
- Business customers are responsible for verifying product suitability for resale or commercial use.
Food Safety & Product Use
- Please check manufacturing and expiry dates printed on packaging before consumption.
- Store products as instructed on the packaging or as advised by our team.
- Once opened, refrigerate and consume within the recommended timeframe.
- Fresho Foods is not liable for issues arising from improper storage, handling, or use after delivery.
Returns & Refunds
Returns, exchanges, and refunds are governed by our separate Return & Exchange Policy, which forms part of these Terms.
Intellectual Property
All content on this website β including logos, text, images, and branding β is the property of Fresho Foods and may not be copied, reproduced, or used without written permission.
Legal
Limitation of Liability
To the maximum extent permitted by law, Fresho Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to delivery delays, third-party courier issues, or misuse of products after delivery. Our total liability for any claim shall not exceed the amount paid for the relevant order.
Governing Law
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi.
Changes to These Terms
Fresho Foods may update these Terms of Service at any time to reflect changes in our business or legal requirements. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
Questions About Our Terms?
If anything in these Terms of Service is unclear, our team is happy to explain β just reach out.
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